Privacy policy

Privacy Policy

This Privacy Policy outlines how restorecoldplunge.com (referred to as the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make purchases from the Site.

Contact If you have further questions, require additional information about our privacy practices, or wish to file a complaint, please reach out to us via email at restorecoldplunge@gmail.com.

Collection of Personal Information When you visit the Site, we gather specific information about your device, your interactions with the Site, and details necessary for processing your purchases. Additionally, if you contact us for customer support, we may collect further information. In this Privacy Policy, any data concerning an identifiable individual, including the information below, is referred to as "Personal Information." See the following list for details on the Personal Information we collect and its purposes.

  • Device Information

    • Purpose of collection: To ensure accurate loading of the Site and to conduct analytics on Site usage for optimization.
    • Source of collection: Automatically gathered when accessing our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for business purposes: Shared with our processor, Shopify.
    • Personal Information collected: Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and interactions with the Site.

  • Order Information

    • Purpose of collection: To fulfill product or service orders, process payment details, arrange shipping, issue invoices/order confirmations, communicate with you, assess order risks/fraud, and provide information or advertising about our products/services based on your preferences.
    • Source of collection: Collected from you.
    • Disclosure for business purposes: Shared with our processor, Shopify.
    • Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Customer Support Information

    • Purpose of collection: To provide customer support.
    • Source of collection: Collected from you.
    • Disclosure for business purposes: Not applicable.
    • Personal Information collected: Not applicable.

Minors We do not intentionally gather Personal Information from children. If you are a parent or guardian who believes your child has provided us with Personal Information, please contact us to request its deletion.

Sharing Personal Information We share your Personal Information with service providers to facilitate our services and fulfill contracts with you, as described above. For example:

  • We utilize Shopify to operate our online store. Learn more about how Shopify handles your Personal Information here.
  • We may disclose your Personal Information to comply with laws, regulations, lawful requests for information, or to protect our rights.

Behavioral Advertising We may use your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you. For instance:

  • We employ Google Analytics to comprehend how customers utilize the Site. Review Google's privacy practices here and opt-out of Google Analytics here.
  • Information about your Site usage, purchases, and interaction with our ads on other sites may be shared with our advertising partners.

For more on targeted advertising, visit the Network Advertising Initiative's educational page.

You can opt out of targeted advertising via:

Further, you can opt out of some services at the Digital Advertising Alliance's opt-out portal.

Using Personal Information We employ your Personal Information to provide our services, including product offerings, payment processing, order fulfillment, and keeping you informed about new products, services, and offers.

Lawful Basis As per the General Data Protection Regulation ("GDPR"), we process your Personal Information under these lawful bases if you reside in the European Economic Area ("EEA"):

  • Your consent.
  • Performance of the contract between you and the Site.
  • Compliance with legal obligations.
  • Protection of vital interests.
  • Performance of tasks carried out in the public interest.
  • Our legitimate interests, provided they do not override your fundamental rights and freedoms.

Retention Upon order placement, we retain your Personal Information for our records unless you request its deletion. For more on erasure rights, see the 'Your Rights' section below.

Automatic Decision-Making For EEA residents, you can object to processing reliant on automated decision-making. We do not engage in such practices that significantly affect you.

Selling Personal Information Our Site sells Personal Information per the California Consumer Privacy Act of 2018 ("CCPA"). Details on categories sold, opt-out instructions, and information about minors are provided in the respective sections.

Your Rights GDPR For EEA residents, you can access, port, correct, update, or erase your Personal Information. Contact us for assistance.

CCPA If you reside in California, you can access, port, correct, update, or erase your Personal Information. Designate an authorized agent to submit requests on your behalf if needed.

Cookies Our Site uses various cookies to enhance your browsing experience and provide services. Review our cookie usage and management options. Please note, blocking cookies may affect certain site functionalities.

Do Not Track We do not alter data practices in response to "Do Not Track" signals due to the lack of industry-wide standards.

Changes We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Review our updated policies periodically.

Complaints If unsatisfied with our response to your complaint, you have the right to escalate it to the relevant data protection authority. Contact us for further assistance.

Last updated: December 1, 2023